Your entire network, including hardware, software and connectivity are remotely monitored. We base our network support on enterprise class technology – Managed Information Technology Services (M.I.T.S). This advanced support technology is normally available only to large corporations. It can provide real time information on events and performance of your entire network from Exchange Server performance statistics to a faulty processor fan. Our pro-active monitoring software identifies problems before they happen and fixes them before you even know they exist.

As well as protecting your systems, we provide email and telephone support to your team using the inbuilt helpdesk facility of MITS, this allows users to create and keep track of issues. Our friendly, qualified engineers will already have a good knowledge of your network as a complete audit of the network will have been completed; meaning problems are solved quickly and efficiently, with a response time of minutes.

Support Contracts

Our fixed price service and unlimited telephone support ensure that you receive a quality service both remotely and on-site. Whenever or wherever you have a problem, our computer support engineers are available to provide a fast solution. Smart IT can guarantee efficient response times from our group of qualified network support engineers.

Depending on your requirements, remote support contracts and resource based contracts are both available. Manage your IT effectively with Smart IT.

30 Days Free Network Support

Enjoy a no obligation 30 day free trial of Smart IT Network Support. This is an ideal solution for businesses considering remote support or a managed service. This is also a great opportunity if you wish to evaluate the effectiveness or your existing IT support solution.

Smart IT provide a comprehensive managed support service to small businesses, supporting your IT infrastructure with unlimited telephone support, remote support and onsite assistance. The free 30 day trial includes:

• Comprehensive audit and health check of current systems and IT infrastructure.
• Remote monitoring and support of your IT infrastructure.
• Executive report and overview on state of network throughout of the trial.
• Free no obligation quotation.

Professional IT support of your business critical technology allows your organisation to grow in confidence. IT support with a fixed monthly cost can also improve budgeting for IT expenses. Read our client testimonials to see how our managed service clients are benefiting from a reduced requirement of onsite support time and the associated costs.

To find out more about Network Support simply call the Smart IT office on 0844 8118270 or complete our enquiry form. A member of our team will then contact you to discuss your requirements.