Managed Services

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Managed Services

Smart IT provide a comprehensive set of managed support services aimed at ensuring that your core information technology systems work for you and enable you to concentrate on managing your business and clients.

Network Support

Your entire network, including hardware, software and connectivity are remotely monitored. We base our network support on enterprise class technology – Managed Information Technology Services (M.I.T.S). This advanced support technology is normally available only to large corporations. It can provide real time information on events and performance of your entire network from Exchange Server performance statistics to a faulty processor fan. Our pro-active monitoring software identifies problems before they happen and fixes them before you even know they exist.

Remote Support

Using the secure remote support capability of MITS our support engineers can, with your agreement, log on remotely to your system to see the issue for themselves. For 90% of issues this can provide a fix without the need for a site visit. In this way we ensure that issues are dealt with quickly and efficiently. The engineer can also see firsthand if the user is doing anything incorrectly and if so talk the user through the particular task effectively providing remote training assistance.

Internet Security

At Smart IT we recommend Symantec's market-leading Message Labs managed internet security services for your email and web. Spam and viruses are a considerable problem for organizations that receive thousands of harmful and unwanted emails everyday. Today, spam accounts for 90-95% of all emails and viruses for less than 1%. With external email scanning you can forget all about spam and viruses, and concentrate on tasks that will add value to your business.

Disaster Recovery

Protect and store business critical data with our comprehensive range of backup and disaster recovery services and solutions.

85% of companies who suffer significant data loss go out of business within two years

Protecting against the loss of your company's critical data - whether caused by accidental deletion, malicious attack, or hardware failure has never been more important. Smart IT can help secure your business with a range of backup solutions.

Online Data Backup

Smart IT’s comprehensive online data backup service provides a cost effective, scalable easily managed alternative to traditional tape based backup systems.

Many businesses struggle to manage their data and even where there is a system in place that copies data to tape or other removable media often that backup is stored in the same premises and not even in a fireproof safe. In many cases the backup application does not fully report on the success or failure of the backup process so it is only when the backup data is needed that the problems become apparent. Many businesses have data on laptops that are not included in the backup regime.

Smart Online Backup overcomes all those problems by automatically backing up your critical data from your server, PC or laptop to a secure offsite location automatically. That data can be accessed online at any time not only securing your valuable data but bringing you the benefits and flexibility of cloud computing by enabling you to access your data through an internet browser at any time and from anywhere. Never get stuck for that important document again with Smart Online Backup.

Unlimited versions of your data are also stored so that you can access and recover historic versions of a file, folder or even a server at any point in time.

Prices start from as little as £5.99 per month inclusive of VAT for a 25gb account whilst 200gb of backup costs only £29 per month inclusive of VAT enabling you to back up your server and laptops with one account.

To find out about the many features of Smart Online Backup visit our dedicated website by clicking here

How does this work and what is needed? For more information read the Smart Online Backup Frequently Asked Questions below:

Data Backup Prices

Prices start from as little as £5.99 inc VAT per month for a 25gb account. To see the full set of pricing plans visit the Smart Online Backup website by clicking here